Privacy Policy

Last updated: 29 April 2025

This Privacy Policy outlines how Parkes Energy Recovery (referred to as “we”, “our”, or “us”) collects, stores, and uses your personal information when you interact with our website.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We may collect the following personal information when you interact with our website:

– Your name, email address, and phone number (if you fill in our contact or subscription form)

– Any other information you voluntarily submit through our forms

– Basic usage data (such as pages visited and time on site), collected via cookies and analytics tools

Why we collect it

We collect this information to:
– Respond to your enquiries
– Send you project updates (if you subscribe to our mailing list)
– Understand how our website is used and improve its performance

How we store and protect your data

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information submitted through our website is stored securely and only accessible by authorised personnel.

Disclosure to third parties

We do not sell or share your personal information with third parties unless required by law, or where necessary to help us operate the website (e.g. email service providers or analytics platforms bound by privacy obligations).

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us at info@parkesenergy.com.au.

Cookies and analytics

We use cookies and third-party tools (such as Google Analytics) to collect anonymised information about website usage. You can adjust your browser settings to refuse cookies if you prefer.

Your rights and complaints

If you have a concern about how your personal information has been handled, you can contact us at info@parkesenergy.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.